Last updated: 29/10/2025
Lock Stock Deacts (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us.
1. Information We Collect
We may collect and process the following types of information:
a) Information you provide directly
Your name, email address, phone number, and postal address when you contact us via forms, email, or phone.
Details about your enquiry, order, or service request.
Payment and billing information if you make a purchase.
b) Information collected automatically
When you visit our website, we may collect:
Your IP address, browser type, and operating system.
Pages visited, time spent on the site, and referring websites.
Cookies and similar technologies (see Section 6 for more details).
2. How We Use Your Information
We use your personal data to:
Process and fulfil orders.
Respond to your enquiries and provide customer support.
Improve our website, products, and services.
Send you important updates or information related to your purchase.
Comply with legal obligations or resolve disputes.
We will only use your data for marketing purposes if you have given your explicit consent.
3. Sharing Your Information
We will never sell your personal information.
We may share limited information with:
Service providers who help us operate our business (e.g. payment processors, delivery couriers, website hosting providers).
Legal or regulatory authorities if required by law or to protect our rights.
All third-party partners are required to handle your data securely and in accordance with data protection laws.
4. Data Retention
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements.
5. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
Access the personal data we hold about you.
Request correction of any inaccurate or incomplete information.
Request deletion of your personal data (“right to be forgotten”).
Object to processing or withdraw consent at any time.
Request data portability to another service provider.
To exercise these rights, please contact us using the details below.
6. Cookies
Our website uses cookies to improve your browsing experience.
Cookies are small files stored on your device that help us analyse web traffic and personalise content. You can control or delete cookies through your browser settings, but this may affect site functionality.
7. Security
We take the security of your personal data seriously.
Appropriate technical and organisational measures are in place to prevent unauthorised access, alteration, or disclosure of your information.
8. Links to Other Websites
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Please review this page periodically to stay informed.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Lock Stock Deacts
Email: contact@lockstockdeact.com
Phone: +44 7429 679035
Address: 10-12 Mulberry Green, Harlow, Essex, CM17 0ET
